Few organizations have undergone the kind of radical transformation that helped Woods Services, a nonprofit organization that serves the complex needs of people with intellectual and developmental disabilities, comprehensively re-envision its structure, services, and future. Now the organization is sharing its lessons learned and providing a roadmap to help other organizations in the newly released book, “Thriving Through Transformation: A Practical Guide to Creating Organizational Change in the Social Sector.”
In the 228-page book, Tine Hansen-Turton, MGA, JD, FCCP, FAAN, president and CEO of Woods Services, and Peter Shubiak, MS, former chief operating officer, break down the essential elements of Woods’ transformation. They use employee stories, research findings, and business best practices to explore themes that include creating a clear and consistent organizational vision; developing strategic directions and planning; managing change; engaging employees; cultivating a culture of innovation and care; embracing equity, diversity and inclusion; planning for mission-driven growth; improving infrastructure and enterprise shared services; and developing strategic positioning, policy, and thought leadership.
“We didn’t set out to write a book, but as we saw how our work changed the lives of our clients, employees, and community members, we wanted to share what with learned with other mission-driven organizations,” said Hansen-Turton.
Coinciding with the book’s release is the launch of a free, monthly webinar series, Thriving Through Transformation. Moderated by Hansen-Turton, the symposia will include 90-minute virtual panel discussions with national and regional visionaries who will discuss cutting-edge innovation in the health and human services sector and beyond.
“All organizations must embrace change to best serve their clients, but it can be difficult to know where to start,” said Hansen-Turton. “We hope our success story will inspire others to start the journey and serve as a roadmap to plan their own transformative journeys.”
In the first webinar of the series, “Vision, Strategy, and Cultivating a Culture of Innovation,” which took place Jan. 12, four health and human services experts discussed how they developed their own visions for organizational change, and then established both a strategy and a culture of innovation to weave those visions through every level of their organizations. Panelists included Josh Rubin, Principal, HMA; Rita Gardner, President and CEO, Melmark; Dawn Holden Woods, President, Generative Consulting Partners; and Dawn Diamond, Executive Vice President of Operations, Woods Services. This webinar is available as a recording.
Upcoming webinars will address employee engagement (Feb. 16), integrated and complex care for special populations (March 15), and Strategies for Avoiding the Cliff at 21: Models for Education, Behavioral and Family Supports (April 12). All webinars run from 3:30 to 5 p.m. and will be available as recordings.
“Thriving Through Transformation” is available for free electronically by clicking here or on www.socialinnovationsjournal.org. Hard copies are also available on Amazon. Hansen-Turton has written several other books, including “Making Strategy Count in the Health and Human Services Sector,” “Practical Tools for Not-for-Profit Leaders,” “The Social Innovator’s Playbook 2.0,” and more. All are available on Amazon.