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Distinguishing Process and Outcome Indicators in Pay for Performance Models

Are people “better off?”

man in a wheelchair looking at a brown horse

Distinguishing Process and Outcome Indicators in Pay for Performance Funding Models: Are People “Better off?”

Scott Spreat, Ed.D.
James W. Conroy, Ph.D.

International Journal of Economics, Business and Management Research, Vol. 7, No.09; 2023

Abstract
Pay for performance funding models are entering the intellectual disability field. Providers will
be reimbursed for their performance on key metrics. Concern is raised that it is essential for
client/patient welfare must be included and emphasized as the primary performance metric. Pay
for performance models must be based on an assessment of whether the client/patient is “better
off.”

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